Cookies
The e-TOL website uses cookies. These are small, simple text files that are placed on your computer, tablet or mobile phone when you visit the e-TOL website. We use these cookies to ensure the website functions properly and to analyse its usage.
Two types of cookies
We use two types of cookies:
Essential cookies
Some cookies are necessary to make the website work better. For example, they save you from having to provide certain information over and over again, such as your user name and certain settings. These cookies are installed automatically.
Cookies for improving the website (limited analytics)
These cookies show us how you use the website. Such statistical cookies track which pages you have viewed in which order. By analysing your use of the website, we can improve it. We do not share the cookies with other parties, but use them ourselves.
You can block these cookies. You can do so in your web browser’s privacy settings (e.g. Edge, Chrome or Safari). Refusing cookies may mean that you can no longer use the website in its entirety.
Overview of cookies
This table shows which cookies our websites use, for what purpose, and how long we store them.
| Name | Origin | Purpose | Category | Retention period |
|---|---|---|---|---|
| shell#lang | CMS (Sitecore) | Recognising visitor language preference | Essential | Session duration |
| ARRAffinity | Azure App Services | Azure Application Request Routing (ARR) load balancer | Essential | Session duration |
| ARRAffinitySameSite | Azure App Services | Azure Application Request Routing (ARR) load balancer |
Essential | Session duration |
| _ga | Google Analytics | Analytical cookie to recognise behaviour on the website | Limited analytics | 1 year |
| _ga_MZT6XELXR1 | Google Analytics | Analytical cookie to recognise behaviour on the website | Limited analytics | 1 year |
Genesys Chat functionality
To chat with employees, we use the chat app by the company Genesys. This company collects analytical information. This is necessary for chat to function properly and to analyse its performance.
The analysis will only be activated if you choose to chat with us. If you do not open a chat, we will not share anything with this company. We never share the content of chats.
Google Analytics
We use Google Analytics. This programme provides important data on:
- visitor counts
- pages visited and the sources through which visitors access our website
- other important information that helps us improve this website
The following applies in this respect.
- The data is anonymous and cannot be traced to a particular individual or user.
- We have configured Google Analytics in such a way that your privacy rights are guaranteed. This eliminates the need for prior user consent.
- We have a so-called processing agreement with Google.
- IP addresses are anonymised. As a result, these remain unknown.
- We do not share statistical information with Google or other parties.